Enable Live Location Tracking

Introduction

Live location tracking helps you see your dog’s current location in real time through the BarkBeacon app. If tracking is not updating as expected, the issue is often related to phone permissions, background activity, or cellular access. This guide walks you through the settings needed to keep BarkBeacon connected and location sharing active.

Prerequisites

Before you begin, make sure you have the following:

• The BarkBeacon app installed on your phone

  A BarkBeacon collar that is powered on and paired to your account

  An active cellular subscription plan for the collar, if required for live tracking

  Admin access to your phone’s Settings app

Step-by-step instructions

1. Open your phone Settings.

2. Find the BarkBeacon app in your app settings.

3. Set Location to Always.

4. Turn on Background App Refresh for BarkBeacon.

5. Enable Precise Location and allow Cellular Data for the app.

6. If live tracking still does not work, force-quit the BarkBeacon app and reinstall it.

7. If you use Android, open Battery settings and disable battery optimization for BarkBeacon.

Tips and best practices

• Keep your phone’s operating system updated for the best app performance.

• Make sure BarkBeacon has permission to run in the background at all times.

• If you recently changed phones or reinstalled the app, confirm that location permissions were granted again.

• For the most reliable tracking, keep cellular data enabled when you are away from Wi-Fi.

Next steps

After updating these settings, reopen the BarkBeacon app and check whether live location tracking is active. If the issue continues, contact BarkBeacon Support for further help with app permissions, pairing, or subscription status.

Additional information

If live location tracking is unavailable, the collar may still be connected to your account, but your phone settings may be preventing the app from refreshing location data in real time. In some cases, reinstalling the app can restore the correct permissions and background behavior.

Disclaimer

Steps and menu names may vary slightly depending on your device model, operating system version, and app updates. If you are unsure about any setting, use your discretion or contact support for assistance.